BodiMetrics Return Merchandise Authorization (RMA) Form
Download a PDF of the BodiMetrics Return Merchandise Authorization (RMA) Form
How do I check the firmware version on the product?
1. Go to “Home” page and then click on the right arrow. Tap the “Settings” menu item. 2. Scroll down the page and tap “About”. 3. The “Software Version” listed is your firmware version.
Why the temperature reading measured by BPM is different from what I measured from an infrared ear thermometer?
The temperature varies in different part of your body. Even for a healthy person, the temperature difference among different positions could be between 0.2 to 1 °F. Usually, the infrared ear thermometer gives a near-core temperature reading, while BPM gives a reading which is equivalent to the axillary temperature.
What conditions may cause inaccurate measurements in measuring SpO2/blood oxygen?
The common conditions includes: Poor blood circulation; Generally speaking, for people with poor blood circulation, one of the indications is, the finger is cold to the touch. In this case, you can rub your finger to increase the circulation, or warm up your finger. Nail polish, and/or artificial nails; Flickering or very bright light shining […]
Is there any way to remind me to take the Body Check?
You can set a reminder event to remind you. When this Body Check reminder event is triggered, the device gives audio alarm prompt, which will last for one minute if you don’t cancel it manually. BPM supports up to 6 reminder events.
When should I take the Body Check measurement?
To ensure better tracking of your health status, it is strongly suggested that every Body Check measurement is made under similar conditions. E.g., every morning when you wake up, or every night before going to bed.
How many users does BPM support?
BPM supports one Guest and 3 configurable users.
Should I turn off my BodiMetrics Performance Monitor (BPM) after use?
Generally speaking, there is no need to turn off BPM after use. When there is no operation for 2 minutes, BPM will automatically enter a Standby / Calendar mode, which works with ultra-low power consumption. In this mode, BPM displays the data and time. If you already set reminder event(s), BPM can also be used […]
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Please contact our business development department at info@bodimetrics.com